Frequently Asked Questions
What are your team's availability and working hours?
We work normal business hours – Monday through Friday, 8am to 5pm.
What if I needed services outside the scope of my monthly subscription?
We coordinate and manage all your services, this includes services outside of what we provide through Blaze. Some services, such as certain legal services, require us to coordinate with other firms. However, we manage all your services and negotiate rates included in your monthly subscription and negotiate discounted rates for services you need from our outsourced vendors.
What if I outgrow my current subscription model?
We scale with you and understand that as your company grows, so will the services you need to support that growth. At that time, we will meet with you to discuss next steps and fit you with a subscription model that makes sense for continued growth.
What if I don’t need all the services built into the subscription?
We can tailor a subscription model to your exact needs.
What fees are NOT included in the subscription?
Any fees associted with services or products outside our scope such as Quickbooks, website domain fees, marketing software etc.
How will I be billed each month?
We require that all subscriptions are put on an “automatic” payment system. You’ll receive an invoice each month based on your subscription package plus any additional costs incurred for the month.